What information we collect
When you make a purchase we collect the personal information you provide, such as your name, billing and shipping address, phone number and email address. We also automatically collect technical data like your IP address and browser details to help deliver the site and diagnose issues.
How we use your information
Third-party services and data handling
We rely on third-party providers for services such as payments, hosting and shipping. Those providers may process personal data on our behalf and have their own privacy practices. We require vendors to protect personal information but you should review their privacy policies when you use their services. Some providers may operate in other countries and different laws may apply to the data they hold.
Security and data retention
We take commercially reasonable measures to protect personal information, including encryption and secure storage. Payment information is processed according to industry standards and is handled by our payment processors. We retain purchase and account information only as long as needed to fulfil legal and business obligations.
We use cookies to support basic site functionality and to remember cart contents and session preferences. Typical cookies include session identifiers, a cart token and visit counters. You can manage cookie preferences in your browser, but disabling cookies may affect site behaviour.
Your rights and contact information
You can request access, correction or deletion of personal information we hold about you by contacting our Privacy Compliance Officer at [email protected] or by mail at 10726 85 Ave, 301, Edmonton, AB, T6E 2K8, Canada. This policy was last updated on 15-Oct-25. If you have questions about privacy practices, reach out and we will respond promptly.
Making a privacy request
Send a personal-information request for coffeeaddicts-canada Store, 10726 85 Ave, 301, Edmonton, AB, T6E 2K8, Canada, to [email protected]. Identity verification may be required before it is completed.